Muratec's origin is to produce the machine. We have been accepting cutting-edge technology with accumulating know-how in actual production site technology. We believe, however, the "quality" that satisfies the customer includes not only performance as hardware but also other aspects like price, service and timing. In order to provide that total "quality", the advanced information systems, such as flexible and efficient production lines, its control and various data-base, are essential as well as basic production technology. We also pay attention to state-of-the-art technology and marketing trends so that we can grasp customers' needs and advise them properly. Muratec makes every effort to provide real "quality" for the best customers' satisfaction.

Large five-surface processing machines are at the heart of a bulk-product FMS plant

"We are providing advanced engineering technology based on our experiences at Muratec."

Pursuing quality, we reached the concept of one FMS for each production site. In 1981, the first FMS "NC Center" was established in the Inuyama plant. We continue to establish FMS for various processes. As a result,we succeeded in realizing multiple production lines for small lots according to quality requirements. FMS has evolved the new concept of CIM (Computer Integrated Manufacturing), supported by the development of computer technology during this period. Muratec has incorporated its rich know-how into products as a manufacturer of production materials and resources. We have been providing advanced engineering technology both in hardware and software to the sites for various products.

Body frame welding by robot

Automated assembly line by robot

Robotrain system

Parts transport by AGV

Muratec Quality Policy

In line with our Corporate Philosophy, we will improve the sharing and accumulation of organizational knowledge, as well as the quality, quantity, and speed of organizational knowledge retrieval to become a company that can learn from both successes and failures.
By relentlessly improving through learning, we will excel in the quality, cost, and prompt delivery of our products and services, and continue to win customer satisfaction and support.
To achieve this policy, each department will set quality targets and their implementation will be checked through policy management.

A tireless desire to improve through research and development. A solution company that accurately grasps the flow of the times and constantly brings the world new technology that companies need. This is the core of Murata Machinery.

Going beyond divisional borders to share fundamental technologies in groups

- Research and Development (R&D) Headquarters - Our individual divisions and our R&D Headquarters work together to develop the diverse array of products we supply at Murata Machinery, dividing up roles and incorporating a high level of synergy in the process. Each division continually enhances its own unique core technology related to its project scope while the R&D Headquarters continually enhances platform technology that forms a foundation for sharing multiple project domains. The result is that each section cooperates together to engage in developing products with high added value. The platform technology that the R&D Headquarters has enhanced through mid to long term development strategies is deployed in multiple projects across multiple divisions.

Support ICT-driven product and service development for the next generation

- Information and Communication Technology & Control Development Headquarters -

This center opened on the grounds of the head office in the spring of 1992. With the aim of instituting an improved cooperative relationship between man and scientific technology, the Muratec R&D Center was established by Murata Machinery to provide technological expertise to its five divisions: textile machinery, machine tools, automated systems, communication equipment, and clean systems. It also functions as an interdivisional networking base where the latest research information is integrated. Leading scholars and researchers around the world are invited there to engage in technical exchange covering a wide range of subjects, lecture at study sessions, and attending informal gatherings.

We are ready to offer various services that can help customer to make the best of our products. We take all possible measures to ensure not only with the training system before delivery, also with support system after delivery. In addition to the regular inspection and maintenance support, when any trouble should happen, we will take quick action for quick restoration with well-experienced service person, abundant knowledge database, and the latest spare parts stock and delivery system. By strengthening information supply over Internet and so on, we will offer high-quality, satisfactory service to the customer now and in the future.

• Customer Support & Contact

Muratec's Service Network Spans the Globe
To ensure prompt and reliable customer service for the equipment that we ship, we have established service centers at key locations in worldwide.